Delivery & Returns

Delivery

We currently only deliver to the UK.

Delivery times depend upon our suppliers. We endeavour to deliver your order within 4-5 days, sometimes less.

We charge a flat rate fee of £4.95 per order.

Returns

In the event that you are not satisfied with the product please contact us regarding returning the item.

We can accept a return for personalised products only if the item is faulty. Where this is the case we will send out a replacement or offer a refund for this order. We regret that we cannot offer returns on unwanted items that have been personalised. This is in line with Long Distance Selling Regulations governing the sale of personalised products.

All items must be returned unused and in its original packaging and condition along with a copy of your receipt. Proof of sending the item back should be obtained from the Post Office.

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